Organizational Development & Process Optimization

End-to-end business process mapping (BPM), bottleneck identification and data-driven improvement — plan where you need to go with process maturity modeling.

BilTAY Consulting

Organizational Development & Process Optimization

We map your business processes end-to-end (BPM), identify bottlenecks and execute data-driven improvement projects. We elevate your operational processes to the highest level with TPM (Total Productive Maintenance), continuous improvement methodologies and benchmarking.

We provide support in organizational structure design, roles-authorities-responsibilities matrices, workflow automation and building institutional memory. With process maturity modeling, we measure where you stand and plan where you need to go.

Key Features

What makes this consulting service powerful.

BPM — Business Process Mapping

End-to-end visualization of all business processes and identification of bottlenecks and waste points.

Organizational Structure Design

Optimal organization chart, roles-authorities-responsibilities matrices and reporting hierarchy.

Process Maturity Modeling

CMMI-based maturity assessment with current state and target maturity level.

Workflow Automation

Efficiency gains through digitalization and automation of manual processes.

Building Institutional Memory

Institutionalization of knowledge management, document control and process standards.

Benchmarking & Best Practices

Identification and adaptation of best practices through industry benchmarking.

Advanced Capabilities

Enterprise-grade expertise and methodologies.

BPM Expertise

Deep expertise in business process management and BPMN 2.0 modeling competency.

Maturity Assessment

CMMI and EFQM-based process and organizational maturity evaluation.

Change Management

Employee adaptation and cultural transformation support during organizational change processes.

Digital Process Management

Digital management of business processes through the NexUS IES ecosystem.

Data-Driven Improvement

Evidence-based process optimization through performance data and analytics.

Cross-Industry Experience

Organizational development experience in manufacturing, services and public sectors.

Benefits & Results

Measurable value for your organization.

Process Efficiency

Operational efficiency gains through bottleneck elimination and process optimization.

Corporate Standards

Consistent quality and performance through standardized processes.

Automation Gains

Time and cost savings through automation of manual processes.

Transparent Organization

A transparent and efficient organization with clear role-authority-responsibility definitions.

Knowledge Loss Prevention

Preventing the loss of critical knowledge and experience by building institutional memory.

Measurable Progress

Objective tracking of progress through process maturity levels.

Implementation Process

End-to-end support for seamless engagement.

01

Process Mapping

End-to-end mapping of existing business processes and maturity assessment.

02

Analysis & Design

Bottleneck analysis, organizational design and target process modeling.

03

Implementation & Automation

Deploying new processes, workflow automation and training.

04

Monitoring & Improvement

KPI tracking, process performance reporting and continuous improvement cycle.

With BilTAY NexUS, we unified all departments on a single platform. The increase in our efficiency is clearly visible.

Production Manager, Automotive Supplier

BilTAY's experience and guidance have been invaluable on our digital transformation journey. They don't just sell software — they deliver a corporate culture.

General Manager, Food Industry

Real-time production tracking with ProCOST MES. Our decision-making processes accelerated dramatically.

Factory Director, Machinery Manufacturing

Working with a company that has 20+ years of industry experience brings a completely different level of trust. Their technical support and consulting quality is unmatched.

IT Director, Defense Industry

BilTAY designs and delivers smart factory solutions with offices across Turkey — Eskişehir, Istanbul, Ankara and Gaziantep.

learn more about our 20+ years of experience and our vision for Industry 4.0

Trusted by leading companies

Our consulting services are used by manufacturers across Turkey and beyond.

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