Mobile Field Management

Digitalize your field teams — work order management, route optimization, mobile forms and real-time location tracking.

BilTAY Consulting

Mobile Field Management

With our Mobile Field Management consulting, we digitalize your field operations. We increase the efficiency of your field teams through work order management, route optimization, mobile form filling, digital signatures and real-time location tracking.

Manage your maintenance, service, installation and inspection operations from a single platform with our ICOS FSM (Field Service Management) solution. Automatically transfer field data to central systems through ERP and CRM integration, track SLAs and improve customer satisfaction.

Key Features

What makes this consulting service powerful.

Work Order Management

Digital work order creation, assignment, tracking and completion processes.

Route Optimization

AI-powered route planning to optimize field visit sequences.

Mobile Forms & Digital Signature

Field reporting, checklists, photo attachments and digital signatures.

Real-Time Location Tracking

GPS-based real-time location monitoring and distance calculation for field teams.

SLA & Performance Tracking

Service level agreement monitoring, response time and resolution time measurement.

ERP & CRM Integration

Automatic synchronization of field data with SCIENTA ERP and Leads CRM.

Advanced Capabilities

Enterprise-grade expertise and methodologies.

Offline Capability

Performing field operations without internet connectivity and automatic synchronization.

Multi-Platform

Mobile application running on iOS, Android and web platforms.

ICOS FSM Integration

Integrated field management platform with BilTAY's ICOS FSM solution.

AI Route Planning

AI-powered route optimization and resource planning.

IoT Device Integration

Collecting IoT data from field equipment and linking it to work orders.

Reporting & Analytics

Field performance dashboards, trend analysis and management reports.

Benefits & Results

Measurable value for your organization.

Field Efficiency

30%+ field efficiency improvement through digital work management and route optimization.

Paperless Operations

Eliminating paper-based processes through digital forms and reporting.

Customer Satisfaction

Improving customer satisfaction through faster response times and transparent tracking.

Real-Time Visibility

Instant monitoring and management of field operations.

Cost Savings

Reducing operational costs through route optimization and efficient resource utilization.

Data Integration

Automatic integration of field data with ERP/CRM and holistic visibility.

Implementation Process

End-to-end support for seamless engagement.

01

Field Analysis

Assessing current field processes, team structure and digitalization opportunities.

02

System Design

Workflow design, form configuration and integration architecture.

03

Setup & Training

ICOS FSM deployment, mobile device configuration and field team training.

04

Go-Live & Optimization

Going live, performance monitoring and continuous process optimization.

With BilTAY NexUS, we unified all departments on a single platform. The increase in our efficiency is clearly visible.

Production Manager, Automotive Supplier

BilTAY's experience and guidance have been invaluable on our digital transformation journey. They don't just sell software — they deliver a corporate culture.

General Manager, Food Industry

Real-time production tracking with ProCOST MES. Our decision-making processes accelerated dramatically.

Factory Director, Machinery Manufacturing

Working with a company that has 20+ years of industry experience brings a completely different level of trust. Their technical support and consulting quality is unmatched.

IT Director, Defense Industry

BilTAY designs and delivers smart factory solutions with offices across Turkey — Eskişehir, Istanbul, Ankara and Gaziantep.

learn more about our 20+ years of experience and our vision for Industry 4.0

Trusted by leading companies

Our consulting services are used by manufacturers across Turkey and beyond.

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